Pre Order Terms and Conditions

Please carefully read our pre order terms and conditions below:

 

  • A deposit is required to guarantee your size. Please note that all deposits are non-refundable.

  • Once your order is confirmed, we can no longer make any changes.

  • All custom sizing and alterations to our original specifications will be considered as a custom order and will require full payment upfront.

  • Custom orders are not eligible for return or exchange.

  • Once your order is ready, you will be notified by email, and the outstanding balance will need to be paid within 14 days.

  • If we do not receive this payment within the 14-day time period, your order may be cancelled, and your deposit will be lost.

  • If you have pre-ordered footwear in stock sizes 7D - 12D, you are eligible to exchange for a different size of the same style, subject to availability. Please contact us for more details.