Shipping & Returns

Shipping

If your order is $200 or more (or equivalent in other currency) we ship for free.  If not, a shipping charge will automatically be added to your order.

We ship worldwide from the UK via international courier on a tracked service, with signature on delivery.

We aim to ship within 1 working day of receipt of your order, but this may take longer if there are any questions over sizing or another aspect of your order that we want to take care of before we ship.

Courier and tracking number details are sent via email as soon as shipment has left.

Shipments take approximately 1 working day to UK, and 2-4 working days for Europe, USA and rest of world.

Returns and Exchanges

Return shipping is at customer’s own cost.

We offer returns shipping via fast, tracked international courier at a reasonable price.  You don’t have to use this, but we recommend using a tracked service as we cannot take responsibility for any returned items lost in transit (unless being returned using our returns shipping).

We’ll refund or credit your order (less any shipping charged) with no questions asked, provided it's returned within 28 days of delivery, and the goods arrive back in perfect, saleable condition with tags still attached.

If you want to exchange something, let us know in advance so we can set the item(s) aside ready for the exchange once the original is returned.  If the order value is $200 or more we will ship an exchange for no extra charge, but if this second delivery is then returned we will deduct applicable shipping charge from refund, or charge shipping for a second exchange.

View our Return Shipping options here